1. International Delivery Availability at Brananlaw
Brananlaw is pleased to offer worldwide shipping services, with a few exceptions due to shipping restrictions. Unfortunately, we are unable to deliver to Russia and Ukraine at the moment, but we continually strive to expand our delivery options.
2. Shipping Costs and Packages
We are delighted to inform our valued customers that all orders come with free standard shipping, ensuring an affordable and convenient shopping experience.
3. Customs Duties and Taxes
Customs policies vary from country to country; we recommend contacting your local customs office for further information. In rare cases, if import duties or taxes are applied, it is the customer's responsibility to cover these costs.
4. Delivery Timeframes
The total delivery time for your order consists of the processing time and shipping time (excluding customs delays, weekends, holidays, and unforeseen circumstances). Our processing time typically ranges between 1-3 working days, while standard shipping time varies between 10-25 business days depending on your location. We provide current average delivery times for different locations to keep you informed.
|Countries||Shipping Method||Shipping Time|
|United States||Standard||7–15 Working Days|
|United Kingdom||Standard||10–15 Working Days|
|Singapore||Standard||5–7 Working Days|
|Viet Nam||Standard||3–7 Working Days|
|Rest of the World||Standard||10–25 Working Days|
5. Address Accuracy
In case you notice an error in the shipping address provided, please contact us immediately with the subject 'Urgent' to rectify the issue. We will do our best to resolve the problem before shipping your order; however, delivery errors due to insufficient addresses will not be compensated.
6. Order Status Updates
Upon shipping your order, we will send you a confirmation email containing a tracking number, enabling you to monitor your order's progress. Kindly note that tracking updates may not be available for up to four days after shipment.
7. Tracking Your Order
Once your order has been dispatched, you will receive an email with the relevant tracking information. You can then track your order, allowing 1-2 business days for the tracking information to become available.
8. Missing Packages
If you have not received your package within 60 days of shipment, please contact us at firstname.lastname@example.org, and we will arrange for a replacement to be sent or issue a full refund.
9. Order Cancellations or Modifications
If you wish to cancel or modify your order, please contact us within 24 hours of placing it. Please be advised that cancellations or changes cannot be applied once the order has been prepared for shipment.
Welcome to Brananlaw! We sincerely hope you enjoy your shopping here.
Come join us! :D
PHUC NGUYEN . HYDRAULIC COMPANY LIMITED
Hamlet 3, Yen Noi Hamlet, Dong Quang Commune, Quoc Oai District, Hanoi City, Vietnam 100000
Tax code: 0110351032
Representative: NGUYEN VAN THUAN
Tel : +84 848-429-787